Consumer Guide


		What is BBB Consumer Guide The guide includes all members of your local Better Business Bureau listed alphabetically and by business category and is distributed freely in department stores, grocery stores, banks, book stores, libraries, visitor centers, BBB members, direct mail and many other avenues. With usage at an all time high, the BBB has this guide available free to the public in high traffic areas. Distributing the Consumer Guide makes the public aware that these are the businesses consumers can trust when making any kind of buying decisions. The Consumer Guide is also used as an excellent marketing tool. All of the members joined the Bureau for a reason: working together to help promote good business ethics, reputation and credibility. Members must abide by the ethics and codes the BBB set up that includes arbitration and mediation services if needed to settle a dispute. The guide includes also a wealth of valuable tips regarding rip-offs, scams, schemes and things to look out for as a consumer. Participants of the guide, establish themselves as companies that can be trusted.